[Sciserver-users] Sciserver currently down

[Jonas Haase]

The saga continues

I would like to have another short downtime today at 11am in order to move SciServer services off the affected machine so they can work at it without disturbing the system.
This should hopefully take less that half an hour, If you have a compute session running in a browser it will likely be unaffected, but the central SciServer services will be offline for a little while.

cheers
Jonas 

> On 13. Sep 2023, at 10:19, Jonas Haase <jhaase at mpe.mpg.de> wrote:
> 
> Dear All
> 
> The Sciserver is back up again.
> Unfortunately there seems to be another underlying fault with the slot the memory module is seated in, so the replacement did not work out.
> We will have to see if it can be repaired or will just have to live with a little bit less RAM on that server.
> 
> cheers
> Jonas 
> 
>> On 11. Sep 2023, at 10:06, Jonas Haase <jhaase at mpe.mpg.de> wrote:
>> 
>> Dear All
>> 
>> The SciServer will have a short downtime this wednesday from 9am-10am to replace the faulty memory module which caused the server to fail last week.
>> While this is ongoing you will likely experience that some compute containers are not reachable and some services are not working.
>> 
>> cheers
>> Jonas
>> 
>>> On 5. Sep 2023, at 14:47, Jonas Haase <jhaase at mpe.mpg.de> wrote:
>>> 
>>> Dear All
>>> 
>>> The SciServer should be back in working order now.
>>> 
>>> What happened was that one of the physical servers had crashed this morning (still pending investigation)
>>> By incredibly bad luck was that server host to a VMs, which currently was hosting some of the background database services for the SciServer.
>>> We will try to mitigate that risk in the future.
>>> 
>>> cheers
>>> Jonas
>>> 
>>> 
>>>> On 5. Sep 2023, at 09:33, Jonas Haase <jhaase at mpe.mpg.de> wrote:
>>>> 
>>>> Dear All
>>>> 
>>>> The SciServer is currently unexpectedly down since a few of its services decided to restart early this morning.
>>>> I am looking into it now
>>>> 
>>>> cheers
>>>> Jonas
>>>> —
>>>> Jonas Haase
>>>> Max Planck Institute for Extraterrestrial Physics (MPE)
>>>> Giessenbachstr. 1, 85748 Garching, Germany
>>>> X2 366
>>>> +49 89 30000 3706
>>>> 
>>>> -- 
>>>> Sciserver-users mailing list
>>>> Sciserver-users at lists.mpe.mpg.de
>>>> https://lists.mpe.mpg.de/cgi-bin/mailman/listinfo/sciserver-users
>>> 
>>> —
>>> Jonas Haase
>>> Max Planck Institute for Extraterrestrial Physics (MPE)
>>> Giessenbachstr. 1, 85748 Garching, Germany
>>> X2 366
>>> +49 89 30000 3706
>>> 
>> 
>> —
>> Jonas Haase
>> Max Planck Institute for Extraterrestrial Physics (MPE)
>> Giessenbachstr. 1, 85748 Garching, Germany
>> X2 366
>> +49 89 30000 3706
>> 
> 
> —
> Jonas Haase
> Max Planck Institute for Extraterrestrial Physics (MPE)
> Giessenbachstr. 1, 85748 Garching, Germany
> X2 366
> +49 89 30000 3706
> 
> -- 
> Sciserver-users mailing list
> Sciserver-users at lists.mpe.mpg.de
> https://lists.mpe.mpg.de/cgi-bin/mailman/listinfo/sciserver-users